Publications
A Special National Docent Symposium Project to Benefit All Docents

The National Docent Symposium Council has published The Docent Handbook. This was available for the first time at the San Antonio Symposium.
The Docent Handbook is a practical guide written by Docents for Docents at all levels of expertise and is applicable to every type of institution.
This publication addresses current concerns and material pertinent to issues now being explored in museums.
The topics discussed will aid new docents and guides in meeting visitors, developing themes, and knowing how to ask the right questions. Experienced docents will find the The Docent Handbook a convenient tool in approaching sensitive issues and for training in observation-based touring.
Authors Helga Keller(L) and Carole Kramer (R) showing
The Docent Handbook at the San Antonio Symposium.
A quick glance at the Table of Contents:
Contents:
- Foundations
- Points of Departure
- On Language or What's in a Word?
- Learning Styles
- Know your Audience
- On Seeing or Learning from Objects
- Asking Questions: Observation-based Touring
- Act it Out! Hands On!
- Sensitive Issues
- Dealing with Problems and Attitudes
- Looking Back and Facing the Future
- The History of the National Docent Symposium Council
- Suggestions for Additional Reading
To order your copy:
Please send a check for $20.00 (postage and handling included) payable to the National Docent Symposium Council. Mail the order to:
Elaine C. Mason, NDSC
8633 O'Neal Road
Raleigh, NC 27613